Terms & Conditions

Disclaimer and copyright information


Terms and Conditions

By agreeing to our terms and conditions check box on our Book and Appointment form you agree to having Natural Therapy Iris Analysis, Personalised Health Assessment and Programme. 


Healthy Living Lifestyle Products International do not treat, analyse or cure disease. We give a balance personalised dietary program of amino acids, vitamins, minerals and herbs to bring back balance of the body, to activate a better metabolism and digestion. We do not sure or profess a cure of any disease.


All material provided within this website is for informational and educational purposes only, and is not to be construed as medical advice or instruction.


No action should be taken solely on the contents of this website. Consult your physician or a qualified health professional on any matters regarding your health and well-being or on any opinions expressed within this website. If you are taking any prescription medicines consult your physician about possible interactions before taking any supplements.


The information provided in our newsletters and special reports is believed to be accurate based on the best judgement of the Company and the authors. However, the reader is responsible for consulting with their own health professional on any matters raised within. Neither the company nor the author(s) of any information provided accept responsibility for the actions or consequential results of any action taken by any reader.




Unless otherwise stated all material on this website is copyright Healthy Living Lifestyle Products International, all rights reserved.


If you believe that content has been copied and posted to our website by us or any third party in a manner that constitutes copyright or trademark infringement, please contact us with details of the content you are concerned about and sufficient details to verify ownership of that content.

Privacy Policy

Healthy Living Lifestyle Products International has created this privacy statement in order to demonstrate our firm commitment to privacy.


Effective Date: March, 2019


If you have questions or complaints regarding our privacy policy or practices, please contact by emailing at info@hllpi.com


Personal Information We Collect


To register for an account we will ask for your name and email address. When you make a purchase from our website we will collect the following additional personal information: Your postal address information and Credit Card details. Optionally we may collect your phone number(s).


When subscribing to one of our mailing lists we will collect your email address.


How We Use Your Personal Information


We will only use your personal information to process and ship your order, or alternately to send you newsletter(s) to which you subscribe. We do not disclose personal information to any third party apart from those directly involved in the shipping of your order.


We use a third party to send our email newsletters and only provide them with your email address. No other personal details are shared with this party.


We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not share, sell or rent your personal information to third parties.


Access To Personal Information


If your personal information changes, or if you no longer desire our service, you may correct, update, delete/deactivate it by making the change on your 'My Account' page or by emailing our Customer Support at info@hllpi.com or using our contact form. 


We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, and resolve any disputes that may arise.


Service Providers


We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.


We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, and an email service provider to send out email newsletters on our behalf.


When you make a purchase from our site, subscribe to a newsletter or use the Appointment system, we will share your personal information only as necessary for the third party to provide that service.


Information Automatically Logged


As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.


We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.



Cookies and Other Tracking Technologies


A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site.


We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.


We set a persistent cookie to store your password, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.


The Persistent cookie is also used to identify how you arrived at our website. This is because we have a network of affiliates and we rely on cookies to ensure that affiliates are given credit for visitors when applicable. This information is not made part of any file. We do not compile any profile of visitors to our website.


Social Media Features and Widgets


Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Newsletter Form


When you register for our newsletter we require only your email address. This detail is never released to any third party other than as outlined in this privacy policy. If your email 'bounces' or is 'full' we automatically delete your subscription. Deleted subscriptions are erased from our database. Subscribers can opt out of their subscription at any time by following the unsubscribe instructions included in each email they receive, and their requests are always honoured promptly.


Service-related Announcements


We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.


Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.


Legal Disclaimer


We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, bankruptcy proceedings or legal process served on our Web site or to any other third party with your prior consent to do so.


Business Transitions


In the event Healthy Living Lifestyle Products International goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information as well as any choices you may have regarding your personal information.




When using PayPal we do not store PayPal credentials. However customers who wish to pay for their orders using PayPal are still required to enter their delivery address and contact information in order for us to process the purchase.




This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Our site uses secure encrypted forms for customers to place their product orders. Through these secure forms we collect contact information, shipping details and credit card info. If you have any questions about security on our Web site, you can contact us at info@hllpi.com or via our contact form.


Changes To This Privacy Policy


We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Returns Policy


Not 100% happy with your purchase from us?


Send it back within 365 days (a full year) of the purchase for a full refund or product replacement - whichever you prefer. Healthy Living Lifestyle Products International does not want you to have any product from us that does not fully meet or exceed your expectations.


If you need to return a product for any reason - we make it easy for you. You can either call us on any of our contact numbers or you can email us with the details at info@hllpi.com


There is only one condition to our policy, we will only refund one opened bottle or tube of each product. So if you are not happy with a product and you have more than one bottle or tube of each, please don't start the second one. Any unopened bottles can be returned for a refund.


The following information is required to help speed up the processing time:


Your name

Order number (this is the number that you receive on both your email confirmation and the invoice which comes with the product)

Product name(s) 

Product batch number and expiry date

Your concerns regarding the product (this would be appreciated as your feedback is very helpful for us, however it is not required.)

Any other details which you think could be helpful (again, this is optional).

Our customer care staff will contact you within two business days of receiving your email. Once we have received this information, we will then issue you with a return authorization number so that the requested refund / return can be processed as quickly as possible.


If you have any questions on any issues, please don’t hesitate to call or email us at any time at info@hllpi.com



Healthy Living Lifestyle Products International ship worldwide* and our orders are dispatched within 5-7 business days of the order being processed. We ship with DHL courier. If you have any questions please contact info@hllpi.com